Scrolling on ipad

Hi Sean!

You should be utilizing the one-finger scroll.

When viewing Articulate Storyline 2 output on a touchscreen device (iPad, iPhone, Android, etc.), use one finger to scroll through content in scrolling panels.

In HTML5 output, you can scroll anywhere in the scrolling panel. You don't necessarily have to use the scroll bar. (Mobile Safari doesn't show scroll bars until you begin scrolling.)

In the Articulate Mobile Player app, you must use the scroll bar to navigate through scrolling panels.

Hi Leslie,

Thanks for your reply. I realised that it was an issue with Chrome on the ipad rather than storyline. When using Safari everything works perfectly.

Thanks again,

Ah, yes Sean. Glad you were able to figure that our and that its working well for you now. We do recommend viewing in Safari on iPad. Thanks for popping in with your findings and an update.

For anyone else following along, our authoring and viewing system requirements can be found here.

Hi Leslie,

I have faced the same problem, scrolling of text is not working in the html5 output. I think this bug still remain in html 5 output of storyline 2.  let me discuss you how this come?

if a developer has a text in layer with scroll pane and select the checkmark in option Prevent the user from clicking on the base layer of Slide Layer Properties and then published the course in html 5

for reference please go through the story file.

Thanks for the explanation and the sample file Bipin. This was very helpful and I was able to see the issue you are reporting here.

It looks like this has been shared with our QA Team and I will share this thread and your file with them for user awareness and testing and so that we can update here when applicable.

Issue is not sorted out yet, AM i right?

Hi Ravindra,

I see one issue related to Storyline 2 and very specific to a scrolling panel on a layer not working as expected when viewing the HTML5 output and when viewing on an iPad. Is that the issue you are experiencing as well?

If so, remove the check on the following from the layer properties:

• "Hide objects on base layer"
• "Prevent the user from clicking on the base layer" 

If not, this thread is a bit dated, so I'd like to start anew with you here if that's okay.

• What version of Storyline are you currently using?
• Can you describe the scrolling issue that you're having on your iPad?

If you have a sample .story file for us to take a look at, that'd be very helpful.