3 Replies
Ashley Terwilliger

Hi Brian,

First, I'd check the following items that could cause odd behavior:

  • Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents orsymbols in your file names.

Next, if you're still seeing the issue I'd check to see if you've applied a font style to the textbox itself instead of the text within the textbox. I've seen a similar scenario when viewed in the HTML5 output. 

If you're still having a difficult time with Storyline, is it just in this one file or all your Storyline files? If it's just one file I'd suggest trying to import it into a new Storyline project. If it's happening in all your Storyline files, I'd begin by conducting a repair of Storyline.