I'm using a scrolling panel with text as a Closed Captioning option throuhgout one of my courses. However, I'm having an issue with the text disappearing after scrolling to the bottom of the panel. This is happening in preview mode as well as when published.
I tried importing my one of the slides to a blank presentation to attach here (without the proprietary information), but I can't get the behavior to duplicate. So odd!
Any ideas? Anyone experience this behavior before or know how to fix it?
Thanks, Leslie! I actually tried that, but there are a lot of little things that don't import over properly and I'm having to fix--issues with my text box sizing, placement of items, just little things. So I was trying to avoid importing the entire thing over.
I suppose it's a good experiement to see if I import the entire thing if the behavior persists. I only tried a slide or two so far. Hmmm....I think I'll try it and report back.
Okay...so I just imported the entire project into a blank storyline project and the behavior is now persisting. But if I import just one the behavior is fine. Any more ideas?
Thanks for the update Rita. It may be time for you to share your .story file so that we can take a look. If you cannot share it here, but sure to share it here privately.
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Hi Rita!
This is happening throughout the whole course, but you are unable to replicate in a new course? I have not seen this reported before.
Perhaps just importing and starting a new project is your solution.
Not sure if anyone in the community has a personal experience with this.
Thanks, Leslie! I actually tried that, but there are a lot of little things that don't import over properly and I'm having to fix--issues with my text box sizing, placement of items, just little things. So I was trying to avoid importing the entire thing over.
I suppose it's a good experiement to see if I import the entire thing if the behavior persists. I only tried a slide or two so far. Hmmm....I think I'll try it and report back.
Okay...so I just imported the entire project into a blank storyline project and the behavior is now persisting. But if I import just one the behavior is fine. Any more ideas?
Thanks for the update Rita. It may be time for you to share your .story file so that we can take a look. If you cannot share it here, but sure to share it here privately.
Thanks, Leslie! I can't share in the public forum, so I'll submit privately. Thank you for the assistance.
Thanks for the update Rita.
I see where you submitted your case (00416317) and that Jayem is taking a look. You should be hearing from someone soon.
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