Security alert

Apr 05, 2019

I get a Security Alert when opening Storyline. I thought it was from a file I had received from a client, but now I get it opening up a new project. I can keep answering "Yes" to proceed, but it makes me nervous.

4 Replies
JM Santos

Hi Steve, 

Sorry to hear about the error message. This looks to be an SSL security check failing. Though to compare I am not experiencing the same. You can try to do a repair on the Storyline installation and see if it fixes the issue. This article might help. 

https://articulate.com/support/article/How-to-Repair-Articulate-Storyline-360

Thanks,

JM

Ashley Terwilliger-Pollard

Hi Steve, 

Articulate relies on typography.com to display licensed typefaces on the Storyline Start Screen. If you'd like to prevent that error, I'd suggest asking your IT Team to trust the certificate. While you're at it, you can also share the network endpoints and ports listed here that should be enabled for Articulate 360. 

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