Seeing double of random objects throughout module after being published

Nov 17, 2021

Hi there,

After the last month or so there has been a major bug with modules i publish glitching or showing double of objects on screen. It only happens every now and then within a module and is not consistent on a certain screen, which is troublesome as it becomes random with every publish. 

Is the Articulate team aware of this issue, im just wondering if others have come across this as well?

The only other variable i can think of is that the issues seem to be apparent only when being reviewed in Review 360?

1 Reply
Leslie McKerchie

Hi Tim,

I appreciate you popping in to share what you are experiencing. I'm not familiar with a similar issue, so I'd love for you to work directly with our support team.

If you think it's specific to Review 360, I'd recommend testing in another environment, such as a web publish and upload to TempShare.

I'd like you to share your .story project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.