Seek Bar Issue

Anyone? Staff??? I swore this worked before the recent update.

Hi Bob

do you have the option to 'pause baselayer timeline' selected on the animation layer?

I do have that set, yes. So, when the user selects the play button I have on screen the Base audio pauses. The animation layer shows and its audio starts playing. However, if you turn seeking off, the animation audio progress no longer shows. And, the user can still select the base layer time line, scrub it and hit the play button. I thought I set up screens before that if you turn seeking off you cannot touch the progress (seek) bar.

Which version of SL are you using Bob?

The latest update of 360.

Can you share the slide - might be easier to see if someone can help you if we can look at the setup.

Sure. Here's one of the slides where the seekbar isn't working the way I thought it would/should work.

Hi Bob

I see what your saying.  If you change the allow seeking to 'auto decide' or 'yes' the seekbar plays and 'no'  it doesn't which I agree doesn't appear to be the correct behaviour - however from memory I think this was a bug in SL2 as well where the seekbar wasn't responsive on a layer.

I also tried removing the pause timeline trigger you had on the base layer in case that was somehow conflicting but that didn't work either.

Sorry I can't be more help - might pay to log a ticket with Support and see if they have found a workaround or know when it may be fixed.

Just wanted to make sure I wasn't crazy. I thought the seekbar function was working before the last Storyline update. I'll shoot out a note.

Hi there Bob,

Thanks for sharing the sample file! The seekbar functionality in Storyline 360 Update 10 works the same as it did in previous updates, as well as Storyline 2 and 3. Here's a breakdown of how it works:

• If the seekbar on the base layer is read-only, then the seekbar on a slide layer can also be read-only (visibly progressing but not draggable).
• If the seekbar on the base layer is draggable, then the seekbar on a slide layer will be draggable unless you select Allow Seeking: No. With that setting, the seekbar is ignored and will not visibly progress. Here's our documentation on that.

I hope that helps to clarify!

Thanks for clarifying Alyssa - I never knew that.

Hi there. Not sure if this is the right thread but I am also experiencing the same "crazy" as  Bob. I understand that there are seekbars (which is a feature on the player) and then there's 'video  controls' (which relates to the playbar beneath a video/animation). I remember that the video controls playbar once allowed the learner to be naviagte back and forth on an animation/video.

Here is a thread that speaks about it https://community.articulate.com/discussions/articulate-storyline/letting-the-user-fast-forward-and-rewind-video-with-seek-bar 

Please can someone clarify as I am looking for a solution that allows that playbar on my animations to allow free navigation. As per 'Video Controls' feature stated here https://community.articulate.com/series/articulate-storyline-360/articles/articulate-storyline-360-user-guide-how-to-adjust-video-properties 

Hi S P!

Alyssa is referring to the Slide Layer Properties. Video Properties include a specific seekbar for the media rather than the entire layer. 

If you want to include the separate playbar on the media, please follow these instructions:

Choose Below video from the drop-down to add a separate playbar to the video, so learners can play, pause, rewind, and fast forward it.

Choose None if you'd prefer to omit the separate playbar for the video.

This option isn't available for website videos.