Weird - I didn't touch this option - but now that I'm thinking about it - can you see any triggers that would require that setting? Would something else I selected auto-selected it? In other words, I don't want to "fix" this and break something else =)
I'm not sure how this could have adjusted without your doing so. Sounds like you set the default player to do what you want, so this fix should be as easy as setting the player features back to the default on the slide properties.
Ok, so I changed it back to player defaults - the problem is that now when I choose one of the tabs and go to that section and it takes me back to the "main page" to choose another tab - it starts my voiceover again and I don't want that?
Yes on 1.2 the user can select where they want to go. Once that section is completed the user is taken back to 1.2. When I remove the custom setting and set it back to player default for each area - it still routes the user correctly but it plays my audio on 1.2 over each time they return.
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Hi Jessica!
I'm assuming you are making this adjustment at the player level?
Have you checked your slide properties to make sure you haven't set up a custom set up that is ignoring your defaults?
If you need us to take a look, please feel free to share your .story file.
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Hi Jessica - check your slide properties as I indicated above. Your slides are set for custom and the seekbar is turned off:
Weird - I didn't touch this option - but now that I'm thinking about it - can you see any triggers that would require that setting? Would something else I selected auto-selected it? In other words, I don't want to "fix" this and break something else =)
I'm not sure how this could have adjusted without your doing so. Sounds like you set the default player to do what you want, so this fix should be as easy as setting the player features back to the default on the slide properties.
Perfect, thanks again!
No problem Jessica! Just reach out if you need anything further.
Ok, so I changed it back to player defaults - the problem is that now when I choose one of the tabs and go to that section and it takes me back to the "main page" to choose another tab - it starts my voiceover again and I don't want that?
I took another look at your file and I'm not sure that I'm seeing that behavior. You are talking about slide 1.2, right?
Yes on 1.2 the user can select where they want to go. Once that section is completed the user is taken back to 1.2. When I remove the custom setting and set it back to player default for each area - it still routes the user correctly but it plays my audio on 1.2 over each time they return.
Do you see that behavior in the file I shared above?
Ah - I figured it out! Thank goodness it's Friday! I'm losing my mind =)
Thanks for your help!
Haha! Glad to be able to assist Jessica! Enjoy the weekend!
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