Seek bar not responding

Hi,

My seek bar does not respond when you click further on in the slide in Storyline 2. The seek bar moves but the audio stays in the same place. This means someone cannot go back a find a certain part of the slide, they have to listen to the whole thing (and some of the audio is quite long in parts)

 

Any ideas on how to fix this issue?

 

Thanks

8 Replies
Kartik Tyagi

Hey sarah,

Such issues appears only when your layer properties are different or your animation is playing on other layer instead of base layer with different properties.

Try to change the properties of your slide and check hope it work, or share your story file so that I can look into the problem and provide you the solution. :)

Christie Pollick

Hi, Sarah -- Thanks for reaching out and I agree: if the other suggestions don't do the trick for you, please consider uploading you file here in the thread so others in the community can chime in to assist. All you'd need to do is click on the grey ADD ATTACHMENT button in the bottom left of the reply box and upload from there.  :)

Kartik Tyagi

Hi sarah,

The error was appearing because of the trigger you applied to play the volume. If you want to play voice with seekbar then do not use the "Play media" trigger. 

I've checked the file and edited it. Kindly have a look at it and tell me is your problem solved or not..