Seek bar not responding

Mar 13, 2016

Hi,

My seek bar does not respond when you click further on in the slide in Storyline 2. The seek bar moves but the audio stays in the same place. This means someone cannot go back a find a certain part of the slide, they have to listen to the whole thing (and some of the audio is quite long in parts)

 

Any ideas on how to fix this issue?

 

Thanks

10 Replies
Kartik Tyagi

Hey sarah,

Such issues appears only when your layer properties are different or your animation is playing on other layer instead of base layer with different properties.

Try to change the properties of your slide and check hope it work, or share your story file so that I can look into the problem and provide you the solution. :)

Vincent Scoma

Hi Mike,

Thank you for reaching out and sharing your file!

After reviewing your file, it looks like the culprit is the slide layer properties. The Allow Seeking option is set to Automatically Decide, which means that Storyline decides whether or not the seekbar is synchronized with content on the layer. Since the Hide objects on Base Layer is not selected, the seekbar is not controlling the content on those layers. 

To adjust this, you'll want to change the slide layer properties to the following: 

You can find more details about this here:

I am also attaching a revised version of your course to my comment as well.

I hope this helps, and please let us know if you have any questions! 

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