Seekbar + Layer Issue

Jul 11, 2018

Hello!

With the latest update, I have noticed that a layer set for No seeking, will still allow interaction with the seekbar, and it will also activate the base layer seekbar. Based on the documentation, I'm thinking this may be a bug. Anyone else experiencing this?

Situation:

Base layer with video - Seekbar enabled

Slide layer with audio - Allow seeking: No

I can still interact with slide layer seekbar, and it activates the base layer. This occurs even if "Prevent user from clicking on base layer"

Thanks for any assistance!

7 Replies

Alyssa Gomez
Staff

almost 6 years ago07/12/18 at 6:19 pm (UTC)

Hey Jason!

Thanks for bringing this to our attention! I was able to reproduce the same behavior in a fresh file using the scenario you shared. I'm sorry that this is slowing you down!

Let me get this issue in front of our team to see how we can help. I'll keep this discussion updated with any new information.

almost 6 years ago07/12/18 at 6:20 pm (UTC)

Thanks for the assistance Alyssa!

Alyssa Gomez
Staff

almost 6 years ago07/12/18 at 6:32 pm (UTC)

By the way, Jason, what version of Storyline are you using? I saw this in both Storyline 360 and Storyline 3, but I wanted to double check your version, as well.

almost 6 years ago07/12/18 at 6:53 pm (UTC)

360

Alyssa Gomez
Staff

almost 6 years ago07/12/18 at 7:05 pm (UTC)

Got it, thanks Jason!

over 5 years ago08/30/18 at 10:23 am (UTC)

Hi Alyssa,

Is there any news on this? We're having the same issue in a Storyline 3 file.

Thanks, Jennifer

Alyssa Gomez
Staff

over 5 years ago08/31/18 at 2:16 pm (UTC)

Thanks for checking in, Jennifer, and I'm sorry you ran into this! Our team is still looking at this issue in Storyline 3. As soon as it's resolved, we'll let you know!

Monic Yakus

almost 4 years ago07/07/20 at 5:33 pm (UTC)

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Seekbar + Layer Issue

7 Replies

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