Seekbar NOT seeking audio?

Welcome to the community, Lionel!

If you'd like, we'd be happy to take a closer look at it. Can you please go ahead and open a ticket with our support team, including the .story file, so they can take a closer look at what's going on?

Thanks!  

Hello Peter,

Thanks for the quick response.

I will open a ticket in a while.

Thanks,

Lionel

Welcome to E-Learning Heroes, Lionel!

If you insert audio onto a slide in Storyline, it will pull that audio in to play with the timeline, by default. However, if you add a trigger to play that audio, the seekbar will no longer have control over that audio file. 

Can you give a little more information about how you have this set up and what you need to finish before playing the audio? Or better yet, are you able to share the project's .STORY file here so we can see what you have so far?

Thanks!

Christine

Support ticket submitted.

Case Number: 00328970

Thanks

Hello Christine,

My apologies but I cannot provide the original .story file.

I am making a demo where when the user navigates to a specific slide the audio will play once. When the user navigates back to that specific slide the audio should not play anymore.

I've found a workaround for this by using layers (so far the seekbar works with this workaround) but there are some slides with quite a lot of interaction where viewing specific layers would hide other layers. So this method would not work for me in a slide with a lot of interaction.

I will attach a sample file

Thanks,

Lionel

Hi Lionel,

I've uploaded your story and set it up so that the audio will only play the first time the Learner navigates to the slide. I did it by creating a variable. Not sure if you've done these yet. I have placed instructions in the Notes on Slide 2 (I added a slide 2) and am copying/pasting them here. They may not make sense if you haven't done this before. If so, just shout out, OK?

I created a T/F variable called AudioOnce and set the default to False
On Slide 1.1 I added a trigger to change AudioOnce to True when the timeline ends.
On Slide 1.1 I modified your Play Media Sound Trigger to play the media when the timeline starts IF AudioOnce is equal to False.

Now, if Learners revisit the slide the audio will not play.

If you plan to do this on several slides, it's best to create a variable for each instance of the audio.

Good morning!

Sorry for the delay, Lionel. I do see that Miker is reviewing the original files, but hopefully Rebecca's method will work for you (She rocks, doesn't she? :)). 

Can you give that a try and see how it goes?

Thanks so much for the example, Becky! Always love seeing the files you put together. 

Hope you both have a wonderful day,

Christine

Hello Guys,

@Rebecca - Thank you for this example. It is a good workaround.

@Christine - I received feedback from Miker, so far no fix for this yet. I hope this will be added as a future update for storyline.

Thanks!

Lionel

Hi Lionel, 

Just wanted to update you, per our QA team: 

"[This is a]s designed. When you use a trigger to start the audio we have no idea when you will start the audio so it will be divorced from the player scrollbar. This will not be fixed."

You're still welcome to submit a feature request if you have an idea of how you'd like this to be handled in the future.

Thanks, Lionel!

Good morning!

Thanks very much for the update, Lionel! :) 

Thanks for sharing that info, Pete :D

And.. here's a link to the feature request, just in case:

Articulate Support > Submit a feature request

Hope you all have a great day!

Christine

Thanks guys

I've submitted a feature request for this.

Best,

Lionel

Great! Thanks for sending in that request, Lionel :)

Have a good day,

Christine