Seekbar, pause, and replay buttons not working
Jul 30, 2014
Since we've updated to Version 6 and gone back and republished much of our content we've noticed that the seekbar, pause, and replay buttons don't work the way they did in update 5. They seem broken
Pause Button - The pause button pauses audio and video the way it should but the unpause (play) button doesn't start the audio or video again where it left off. It continues the timeline but without the media. For video you have to click on the video to continue the video. For audio, I can't make it continue where it left off.
Replay Button - This button doesn't replay the media. If you click it while audio/video is playing It starts the seekbar over but video keeps going. If you click it while audio is playing it starts the seekbar over and the audio doesn't play at all.
Seekbar - Skipping ahead on or backing up the seekbar while audio is playing stops the audio. Animated things on-screen seem to pick up the right timing but without the audio. No audio plays. For video it seems to work while the video is playing but if the video ends then backing up the seekbar doesn't back up the video.
We're using Storyline to develop math lessons for kids and kids use the pause, seekbar, and replay buttons a lot to review steps of solving problems and as they work along with the audio/media explaining math concepts and skills. These are important features for us to work correctly.
Is anyone else having these issues?
By the way, we're using Storyline's HTML5 output. Flash is not an option for us.