Seekbar visually stops while layer continues

I have a slide about 42 seconds with images, text, and audio. The seekbar moves forward as the slide progresses. Halfway through the seekbar visually stops in the middle of the bar but the slide continues correctly. The slide finishes and the seekbar is stuck in the middle so it's inaccurate. What am I missing?

 

8 Replies
Katie Riggio

Hi, Michael. I'm happy to help investigate this behavior with you!

A few more questions:

  • What version of Storyline are you using?
  • Did you publish the course for Web, LMS, or something else?
  • Is this happening with all slides or just one in particular?
  • Can you share your .story file so I can try to replicate what you're seeing? If the content is sensitive, you can privately share it with me here.

Thanks for reaching out!

Mike DiFonzo

Katie,

SL version 3.16.15842.0. I haven't updated recently since updates freeze my SL until I get IT to make a change in the file permissions.

I'm just  viewing under Preview. I have published to Review previously and I don't remember  noticing the seekbar issue. It's just on the one slide.

I copied over the slide and attached it here.

Mike