Seekbar visually stops while layer continues

Hi, Michael. I'm happy to help investigate this behavior with you!

A few more questions:

• What version of Storyline are you using?
• Did you publish the course for Web, LMS, or something else?
• Is this happening with all slides or just one in particular?
• Can you share your .story file so I can try to replicate what you're seeing? If the content is sensitive, you can privately share it with me here.

Thanks for reaching out!

Just checking: In the layer properties, have you enabled Allow Seeking?

Katie,

SL version 3.16.15842.0. I haven't updated recently since updates freeze my SL until I get IT to make a change in the file permissions.

I'm just  viewing under Preview. I have published to Review previously and I don't remember  noticing the seekbar issue. It's just on the one slide.

I copied over the slide and attached it here.

Mike

Layer is set to player default. Player is set to Allow user to drag seekbar.

I don't think that's the problem though. The player keeps playing correctly until the slide finishes. The issue is the seekbar display stops in the middle. The bar doesn't visually keep moving. 

Looks like the issue was caused by the textboxes in Group 2 and Group 3 (don't ask me how/why). I recreated the textboxes and now it seems  to work, see attached.

Thanks! 

It must be because I have them grouped. Not sure why that would affect it though. I do remember I was having issues where the one image or textbox wasn't appearing on the slide so  I grouped them. 

Glad to know it wasn't me. Much appreciated.

Mike

It's not because they were grouped. I had ungrouped them first and the issue persisted. 

That is just odd. Maybe it was just a bad textbox. Guess we won't ever know.

Thanks again for figuring it out. That was my last outstanding issue on this project (besides some re-narrating).