I have just tried to change my SL1 licence from one computer to another. To do so, I clicked on "Deactivate" on my old computer, and have tried to input my serial number in my new computer but it says it is invalid. Is there anything I did wrong, or is there a delay in deactivating a computer?
Sorry to hear about the issue with your license. It's best to work on those with our Support engineers so that they can check your existing license and the number of activations. You can reach out to them here.
1 Reply
This post was removed by a moderator
Hi Améline,
Sorry to hear about the issue with your license. It's best to work on those with our Support engineers so that they can check your existing license and the number of activations. You can reach out to them here.
This discussion is closed. You can start a new discussion or contact Articulate Support.