When we are testing our modules in the LMS (ecampus) a the end of every module we are getting a connection error - unable to connect to the server (see attachment). We are using TinCan API in storyline 2.
You may encounter the following error when attempting to view Tin Can API content:
Unable to connect to the server
There are two possible causes for this message:
There is No Internet Access
This issue will occur when content doesn't have Internet access and is unable to communicate with the LMS. To resolve it, re-establish your Internet connection and click Retry.
The LMS Is Rejecting the Data
You'll also encounter this issue if the LMS rejects the data being sent by the content. Contact your LMS provider for a solution.
1 Reply
Hi Steve and welcome to the community!
You may encounter the following error when attempting to view Tin Can API content:
There are two possible causes for this message:
There is No Internet Access
This issue will occur when content doesn't have Internet access and is unable to communicate with the LMS. To resolve it, re-establish your Internet connection and click Retry.
The LMS Is Rejecting the Data
You'll also encounter this issue if the LMS rejects the data being sent by the content. Contact your LMS provider for a solution.
You could also look at testing your content in SCORM Cloud which is an industry standard for testing SCORM content. Here are directions to help walk you through the testing.
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