I created slide in SL360 that has 4 hotspots. 3 of them are right where I put them when I look at the slide in preview mode. The 4th is shifted downward. What's going on? I could shift it up to compensate for this, but I'm worried that it won't be in the right spot when I actually publish.
I've tested this on my end, and I don't see the hotspots shifting in Preview mode. It also looks like we don't have any related bugs logged. Do you mind sharing your file with us so we can determine a fix? Which version of Storyline are you using?
You can upload your file privately by using this link!
I submitted a case, but I'll share here as well. The problem is in the last slide. When I look in preview mode, the clickable space is below where I set it.
It looks like in Abbigail's case, the issue was with the image. Exporting the image and reimporting the image did the trick! If these steps don't fix the issue for your project, then feel free to connect with our Support Team by using this link.
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Hi Abbigail!
I've tested this on my end, and I don't see the hotspots shifting in Preview mode. It also looks like we don't have any related bugs logged. Do you mind sharing your file with us so we can determine a fix? Which version of Storyline are you using?
You can upload your file privately by using this link!
I submitted a case, but I'll share here as well. The problem is in the last slide. When I look in preview mode, the clickable space is below where I set it.
This is the trial version of Storyline 360
Hi Abbigail,
Thanks for letting us know that you contacted the support team as well. I'm happy to see that my colleague Jarlan was already able to help you :)
I'm having this problem right now. Was there a fix or an answer?
Hello Caron!
It looks like in Abbigail's case, the issue was with the image. Exporting the image and reimporting the image did the trick! If these steps don't fix the issue for your project, then feel free to connect with our Support Team by using this link.
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