I'm creating a game and have a problem with the short key option. In the game, the employees see an action name on the screen and should press the right short key for the action. Unfortunately, the keys comma and period don't respond to the game (I press the key, but nothing happens). Is there a list of keys that work/don't work? I'm attaching the .story file. Maybe I did else wrong.
I'm sorry you're having this issue with shortcut keys! You should be able to use any key in those questions. I tested your file in the preview and I was able to advance through the course using the shortcut keys. It does show that the answer is incorrect but the slides do advance. Are you seeing the issue after you publish? If so, how are you publishing?
Thanks for the clarification! The issue you are having is with setting up your feedback layers. Here are some articles that could help you set those up.
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Hi Shay,
I'm sorry you're having this issue with shortcut keys! You should be able to use any key in those questions. I tested your file in the preview and I was able to advance through the course using the shortcut keys. It does show that the answer is incorrect but the slides do advance. Are you seeing the issue after you publish? If so, how are you publishing?
Thanks for reaching out!
Hey John, thanks!
That's my problem the answer should be right. Why is it incorrect?
I published it now and it acts the same, unfortunately...
Hi Shay,
Thanks for the clarification! The issue you are having is with setting up your feedback layers. Here are some articles that could help you set those up.
I hope these help!
Thanks, John.
I'll look into it.
Can you help with the other thing?
Why do the keys comma and period come as incorrect?
Freeform "Shortcut Key" not working with*:
,;.:-_+*?\´`'#{}[]äöüÄÖÜß
ok are:
a to z, A to Z, 0 to 9, control-<char>, ALT-<char> and some more
!"§$%&/()=
* tested with german keyboard layout
Thanks, Jurgen - it saved me a lot of time testing myself.
Adding here a helpful workaround that John Carlo Sipagan, from Articulate Support gave me:
Here's a demo for reference:
https://360.articulate.com/review/content/334f2f91-79b8-48f0-94e3-b773951cadac/review