Show/Hide shifts items in timeline

Apr 13, 2017

Hey everyone!

I'm using Storyline 2. I've noticed that sometimes, when I click the little show/hide icon on an object in the timeline, it will sometimes shift over a quarter to half a second. I usually notice it and move it back. Sometimes I miss it. Either way, it's kinda annoying. Has anyone else run into this? (Rectangle 4 in the attachment was even with the other rectangles until I hid it.)

17 Replies
Alyssa Gomez

Huh, that's strange! Thanks for letting us know what's happening, James. Have you noticed this in any other Storyline files, or just this one in particular? Do you notice this happens only on slides with audio?

Is it possible you're working from a network drive or a USB drive?  Those are known to cause a few different problems, so you'll want to switch to working from your local C: drive if you aren't already.

Let me know if you're already working locally, and we'll keep investigating!

James Jenneman

Thanks Alyssa!!

It happens all the time, in most of the courses I develop, in fact.

We use audio, both background music and narration, in every course, and I only ever really futz with the timeline placement after recording the narration, so I haven't really tested it without audio. One thing I can say is that when I'm doing work like this, it's because I have images and text boxes that pop in and out of the scene, and they always have a .5 - .75 second fade animation added to the in and out. I wonder if that might be it? Like, could the object be compensating for the fade? It's weird that it only happens intermittently, though.

I definitely only work on my hard drive though. Learned that the hard way. Haha!

Anyway, thanks for taking note of it!

Alyssa Gomez

I did a little more digging, and I do see that we have an issue on our radar for Storyline 2 where objects move to the left on the timeline when you toggle the Visible/Hide feature on the timeline. I'll be sure to add your experience to the report, and I'll share an update here as soon as I get more information. You'll be notified immediately since you're now subscribed to this thread. 

Thanks again for letting us know what's happening, and I'm sorry if this is slowing you down.

Kaitlin Meme

I am experiencing the same issue in SL2. The course I am working on requires a great deal of items in the timeline, so I am turning things on and off a lot. This is greatly hindering my work and slowing me down immensely to have to adjust the position of objects in the timeline again and again. 

Has there been a solution yet? Thank you.

Scott Stachiw

Same here.  It's super annoying.  Not only does it slow down development time, but in order to check positions of items on lower layers, you HAVE to turn off an upper layer.  And if I forget to adjust the timeline after re-enabling (because you don't expect things to shift simply from turning something on and off) then I end up with an embarrassing email  exchange with the Client when I send them what I thought was a perfect .story file.  

Crystal Horn

Hi there folks.  I just wanted to pop in and touch base with you.  This issue has been given high priority by our team.

Obviously it has a lot of impact on your productivity, and we hate for you to feel slowed down.  I'm sorry that you're continuing to deal with the frustration (and embarrassment, as Scott mentioned) caused by objects moving on their own.

I'm keeping my eye on its progress, and I'll update this discussion with any new information.

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