Show layer when user clicks outside of.... not working as expected

I have the same issue appearing on several software simulation slides.  The user are asked to click in a particular field where they input a price.  Then they can hit Enter on the keyboard or click a button to submit that price.

I have a help layer that will pop up if they submit the incorrect price.  I would also like this layer to appear if they click in the wrong pricing field.  I tried to accomplish this using the following logic:

Action:     Show layer

Layer:      Try Again

When:      User clicks outside

     -  Hotspot 1

     -  Text Entry

The logic works correctly for Hotspot 1.  But when I click in the Data Entry Field I get the Try Again layer even though it should stay suppressed (this is the problem I need to solve).  A sample file showing the issue in the first slide has been included.  The Try Again layer includes the instructions of what the user is asked to do.

6 Replies
Tim Hillier

Forrest;

I played for a couple of minutes and here is my theory.  The logic says out side of hotspot 1 OR text entry so if it is outside of either it should show the incorrect layer.  My thought to get around the OR/And issue would be to put another hotspot behind these two areas that covers the whole screen  then you could have a trigger that if that hotspot is clicked to show your incorrect layer.

Tim

Tom Jager

I know this is a pretty old thread but I'm running into the same thing over here. Only I don't have an extra hotspot on a slide, just a text entry box. I have the action set up the same way Forrest described. 

Action:     Show layer

Layer:      Try Again

When:      User clicks outside

     -  Text Entry

But the try again layer still shows up if the user clicks on the text entry box. Has anyone found a solution to this? I can't figure out why it's not working.

Katie Riggio

Hello Aakshi!

Just in case Tom is no longer subscribed to this discussion, feel free to use the Contact Me option in their profile. And we're here to help, too!

Feel free to publicly share your .story file by using the Add Attachment button in your reply here. Or, share it privately with our Support team through this link. We'll take a look at your triggers and try to find what's causing the Try Again layer to appear!