6 Replies
Ashley Terwilliger-Pollard

Hi Pat,

Replying via email won't include any images or attachments here - so you're welcome to pop back into the forums you can include that here.

It sounds like it's unable to find the necessary files to conduct the uninstall, so again I'd like to have you continue troubleshooting this with our Support team here so that they can help you find those files on your system.