Sidebar setting acts differently in various broswers.

Sep 06, 2019

Bent Michaelsen
By Bent Michaelsen

Hello, please see the attachment. I use SL 360.

I have published a course with the sidebar setting as shown in the attached screenshot.

  • In Internet Explorer 11 and Chrome it works as I intended it to, the course starts with the sidebar collapsed.
  • In Microsoft Edge and Firefox, the course starts with the sidebar wide open.

The preferred browser for the company I work for is Microsoft Edge, but the company also has Chrome available for installation. I have no control whatsoever over updates to newer versions or builds, as this pertains to the IT department. I assume they are as updated as they need to be.

Does anyone else experience the same? And if there is a solution that I could implement, maybe someone would be so kind as to share it With me?

Thanks,

b.

4 Replies
Ren Gomez
over 4 years ago09/10/19 at 4:57 pm (UTC)

Hi Bent,

Thanks for sharing those details! I tried to replicate the issue myself and wasn't able to see what you're seeing. Regardless of what browser I tested in, I started with the sidebar collapsed. A few questions to dig a little further:

  • Confirming you're using the Modern Player in SL360?
  • Did you publish to the web or to an LMS?
  • Do you know if you're on the latest version of Edge or Firefox?

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or you’re always welcome to share with our Support Engineers here. They’re available 24/7 to assist!  We'll delete it when done troubleshooting. 

Bent Michaelsen
over 4 years ago09/11/19 at 9:40 am (UTC)

Ren, thanks for replying. We agreed to not spend more time bothering about it, as a new LMS is on the way. Here are answers to your questions:

  • I use the modern player, please see attachment. 
  • I published to an LMS, and older version of Moodle. A new one is on the way, and that may fix things up.
  • Microsoft Edge 42.17134.1.0, Microsoft Edge HTML 17.17134
  • Firefox 69.0 (64-bit)

With regards to the Version of Edge, I have no Control of update schedules. With regards to Firefox, the IT department allowed me to install it locally. Updates takes place automatically.

Best regards,

Bent

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