4 Replies
Leslie McKerchie

Hi Tony,

Thanks for reaching out and sharing what you are experiencing with your slide.

I'm not sure that I've seen this behavior before.

What version of Storyline were you using previously and what are you currently using?

With your permission, I'd like to take a look at your project file (even if it's this single slide) to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Vincent Scoma

Hey Pamela, 

Thank you for reaching out here! I am sorry to hear that you are experiencing similar behavior.

First, I'm not sure if Tony is still subscribed here but you could always use the Contact Me button on an ELH users' profile to reach out to them directly! 

And of course, we're here to help, too! If you'd like to privately send your project file to our Support Engineers to test, you can do that right here. We'll let you know our findings and will delete it after having a closer look!