SL-2 Installation problem Sep 20, 2014 By Sagar Mavale After knowing new features of SL-2, I am very exited to use this. but i am having problem in installation. Its saying that MS .Net Framework is required for SL-2 installation. i have enabled .Net but still not working. Please help.
Ashley Terwilliger-Pollard Staff over 9 years ago09/22/14 at 9:52 am (UTC) Hi SAM, The article here has directions on how to ensure that it's enabled, and that everything is working as it should within Storyline 2. Please let us know if you're able to go through those steps (you'll need to go through all the steps in the article).
Sagar Mavale Author over 9 years ago11/11/14 at 6:54 pm (UTC) I tried everything. Installed .net framework 4.0, 4.5.... Even i formatted my machine 2 times. But its not working. Now its showing that my windows version is not updated. I am using windows7. What should i do?
Ashley Terwilliger-Pollard Staff over 9 years ago11/12/14 at 3:27 pm (UTC) Hi Sagar, It may be easier to troubleshoot this one if you're able to work directly with our Support team so that we can pull some more system information about your set up.
Sagar Mavale Author almost 9 years ago04/24/15 at 2:57 am (UTC) Hi Ashley, I just installed all windows updates and now it's working.
Ashley Terwilliger-Pollard Staff almost 9 years ago04/24/15 at 1:07 pm (UTC) Thanks Sagar for the update and glad things are back to working.
5 Replies
Hi SAM,
The article here has directions on how to ensure that it's enabled, and that everything is working as it should within Storyline 2.
Please let us know if you're able to go through those steps (you'll need to go through all the steps in the article).
I tried everything. Installed .net framework 4.0, 4.5....
Even i formatted my machine 2 times. But its not working. Now its showing that my windows version is not updated. I am using windows7.
What should i do?
Hi Sagar,
It may be easier to troubleshoot this one if you're able to work directly with our Support team so that we can pull some more system information about your set up.
Hi Ashley,
I just installed all windows updates and now it's working.
Thanks Sagar for the update and glad things are back to working.
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