30 Replies
Ben Marshall

I too am having the same issue that everyone else is having here on this thread with Storyline and it not working correctly in Chrome. I originally published in SL2 v12 and have updated to SL2 v13. I have Chrome v70.

I have tested both in Chrome and IE. I have published as SCORM 2004 and uploaded them to both the Articulate Tempshare and my LMS (Workday).

Little disclosure: This was created by another developer and I inherited it. Not sure who the original owner of this game is, but it’s mine to fix. 

Quick example of how this works:

1.       Drag the “monster” over the pill bottles to eat the medicine.

2.       Don’t drag over the virus’, it will reset the game.

3.       Once you have all 5 medicines, you are done.

There are 2 sets of each medicines. For example, in layer c1, you will see 2 triggers that change the state of “c1a” and “c1a 1”. Basically when the monster eats either one this layer displays and both “c1a” and “c1a 1” disappear. This is consistent with the other layers C2 – C5.

The issue is: In Chrome, neither medicines disappear. In IE, it works correctly.

Alyssa Gomez

Hey, Sophie! There are a few things we can check here. Let's dive in!

  • Are you on the latest update of Storyline 3? To check, click the Help tab, then click About Storyline. You should see Update 6 there.
  • Is the video on the first slide?
  • Tell me more about how the video doesn't "playback". Is the video missing from the slide? Does it play if you click on it?