After downloading the latest update of Storyline 360 update, I am unable to play my published files in the LMS. The error I get says, "Uncaught (in promise) TypeError: Cannot read property 'asVersion' of null..."
Any suggest about what could be the cause of this error ?
Please share more details about your LMS, so other users of the same LMS might be able to help you.
Till then you can test your content in GrassBlade Demo Site or in SCORM Cloud to make sure your content is working fine or not. Both services are free to use.\
In Our Lms we simply open it it on iframe. But it gives error in "app.min.js" Cannot read property 'asVersion' of null...". Previous articulate version is working fine on iframe.
Sorry you're hitting that error! Great call to also open a case, so be on the lookout for a response from one of our support engineers soon!
In the meantime, have you tried testing the output in SCORM Cloud to see if you run into the same error there? If you do, this will give our team a headstart in getting to the root of the issue!
4 Replies
Hi Fazal,
Please share more details about your LMS, so other users of the same LMS might be able to help you.
Till then you can test your content in GrassBlade Demo Site or in SCORM Cloud to make sure your content is working fine or not. Both services are free to use.\
I hope you find this information useful.
Thanks
In Our Lms we simply open it it on iframe. But it gives error in "app.min.js" Cannot read property 'asVersion' of null...". Previous articulate version is working fine on iframe.
Attached is a screen shot of the error.
Hi Fazal,
Sorry you're hitting that error! Great call to also open a case, so be on the lookout for a response from one of our support engineers soon!
In the meantime, have you tried testing the output in SCORM Cloud to see if you run into the same error there? If you do, this will give our team a headstart in getting to the root of the issue!
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