My course is sending completion/quiz results to the LMS - but when the learner returns to the course - the quiz is always appearing as 0% - even if they scored 100% on the last entry.
I didn't create the project - and for the life of me I can't figure out how to make this course "remember" the quiz scores.
What did you pick as your Reporting and Tracking options? Specifically, these settings:
Also, are you comfortable with sharing the file for testing? You can send it privately to me through this upload link. I can gauge how the course works in another LMS environment such as SCORM Cloud!
What LMS are you using? Do you have the correct configurations in the LMS to deal with the tracking from the storyline? Do you have the tracking in the export settings from the storyline correct?
Lots of questions arise to solve this issue :) if possible, share the project as Katie mentioned for easier debugging.
If you pass a course and then reopen the same attempt it is normally put in review mode and at that point the LMS may or may not pass the resume data back.
Thanks for those details, Edith! I ran a test on a Rise 360 course with no quiz in SCORM Cloud, and I saw the correct completion and success status, with a score of "unknown." The format of the course I used was SCORM 1.2 with Passed/Incomplete reporting status.
Here's what I'd recommend for next steps:
Test your output in SCORM Cloud to compare the reporting there with what you see in your LMS.
Privately share your output with us, and we can have a look as well. Let us know which LMS format you used and what reporting status.
8 Replies
Hi Marty. Let's tackle this together!
What did you pick as your Reporting and Tracking options? Specifically, these settings:
Also, are you comfortable with sharing the file for testing? You can send it privately to me through this upload link. I can gauge how the course works in another LMS environment such as SCORM Cloud!
What LMS are you using?
Do you have the correct configurations in the LMS to deal with the tracking from the storyline?
Do you have the tracking in the export settings from the storyline correct?
Lots of questions arise to solve this issue :) if possible, share the project as Katie mentioned for easier debugging.
Hi Katy,
For Reporting: I've tried both Pass/Incomplete and Complete/Incomplete. No joy with either.
For Tracking: I've used 'Track using quiz result' (and selected Result Slide - and there's only one result slide)
And, as I noted earlier - the SL course IS passing quiz results to Docebo - but the quiz results aren't being "remembered" in the actual SL course.
Marty
If you pass a course and then reopen the same attempt it is normally put in review mode and at that point the LMS may or may not pass the resume data back.
Sent from my iPhone
Does this apply to Rise? I also get a score of 0% when someone completes a module without a quiz.
Hi Edith,
Happy to help!
A couple of questions for you as we try to narrow down the issue:
status?
Please keep us updated and let us know if you have any questions!
Hi Vincent, the course does not contain a quiz at all, I use Track course completion and we always get 0% in the LMS.
Thanks for those details, Edith! I ran a test on a Rise 360 course with no quiz in SCORM Cloud, and I saw the correct completion and success status, with a score of "unknown." The format of the course I used was SCORM 1.2 with Passed/Incomplete reporting status.
Here's what I'd recommend for next steps:
This discussion is closed. You can start a new discussion or contact Articulate Support.