sl 360 zip file published for web won't play files

Hi, Please help! I published  a sl360 file for Web. On the "Congratulations..." publish result window, I clicked the "zip" button. I uploaded the zip folder and shared it, but somehow, neither the .swf nor the html5 files will open and play for the recipient.

when i click to open the Flash or Html5 files (in pic) from the zipped folder on my pc, they also do not open; however, when i click the same files from the un-zipped published folder, both open.  I cannot upload the unzipped folder to deliver to the recipient...

Why is this happening? Any ideas?

Thanks for your help

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