SL custom course completion results not posting to Skillsoft
Sep 05, 2013
Hi Everyone,
I recent created a custom course through Storyline and published it to our Skillport 7.3 test site to test usability, reporting and performance.
We found that the course (*HTML5 version) played well on iOS and Android devices. However, when taking the quiz and passing it, the results did not report back to the Skillport LMS. When we opened the same course in the test site from a PC, it picks up right where the tablet device left off and reports the results to the Skillport LMS.
Skillsoft technical support tested the course and got the same results. We published to SCORMcloud and the same thing happened. Skillsoft tech says it is an issue with the course.
Anyone have thoughts on whether it's a completion element, a setting, or otherwise? Any help/thoughts are greatly appreciated.
Thx,
John S.
3 Replies
Good Afternoon John, and welcome to Heroes!
Thanks for trying out your course in SCORM Cloud. That's a really useful step, and tells us that the problem is not specific to your LMS.
Can you please share a copy of your .story project file with us so that we can take a deeper look? Thanks!
My company is switching to SkillSoft in the very near future. I am trying to be proactive about any Articulate/SkillSoft issues. Was there ever a resolution to this issue? If so, would you mind sharing? Thanks..
Good Afternoon, Dawn.
It doesn't look like we heard back from John after we requested a copy of his .story project file, so I'm unfortunately not sure how he resolved the problem. If John doesn't reply to your inquiry, you could try clicking on his name above and sending him a Private Message. Good luck with your transition!
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