I've created a one slide screen recording that I need to upload to our internal company website. I published the file to a local drive. Then moved the published folder to a network drive. Our website is on share point. When I link to the story.html file, the file looks like it's open on the screen, but nothing plays.
Hi, C -- Thanks for reaching out and sorry to hear of your troubles! May I ask if you have had a chance to review this documentation here on Publishing and Sharing Articulate Storyline 1 Content? You may also want to test your upload on tempshare.articulate.com to see if you run into the same difficulty. Please let us know if that helps!
Hi, C -- Thanks for your reply, and it might be best if we were able to take a look at your file. If you'd like to share for private review, please use this form and we'll check it out!
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Hi, C -- Thanks for reaching out and sorry to hear of your troubles! May I ask if you have had a chance to review this documentation here on Publishing and Sharing Articulate Storyline 1 Content? You may also want to test your upload on tempshare.articulate.com to see if you run into the same difficulty. Please let us know if that helps!
Yes - I've read it three times...and followed it step-by-step.
Hi, C -- Thanks for your reply, and it might be best if we were able to take a look at your file. If you'd like to share for private review, please use this form and we'll check it out!
Just uploaded the file. Thank you.
Hi, C -- Ticket received! Your case #00805485 is now in our system and I will reply from within your case via email. Your patience is appreciated! :)
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