SL1 to 360 conversion - slide content visible on STORY VIEW but not on individual slide view

Hi Wendy

Thank you, but clicking the icon does nothing to the base layer.

Is there anything else we can try?

Regards,

David Witte
Quality Manager | Monash Imaging | Monash Health t: 03 9594 2850| m: 0402 891 061
e: david.witte@monashhealth.org
www.monashhealth.org | www.facebook.com/MonashHealth | twitter.com/monashhealth

Hi David

can you share the .story file - happy to take a look for you.

Also, just to let you know when you respond via email your email sig details appear in the forum - you can come in and edit the post to delete if you don't want them displaying publically.

Thank you
What do I publish the file as and how do I link this to you?

David Witte
Quality Manager | Monash Imaging | Monash Health t: 03 9594 2850| m: 0402 891 061
e: david.witte@monashhealth.org
www.monashhealth.org | www.facebook.com/MonashHealth | twitter.com/monashhealth

THIS E-MAIL IS CONFIDENTIAL. If you have received this e-mail in error, please notify us by return e-mail and delete the document. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. Monash Health are not liable for the proper and complete transmission of the information contained in this communication or for any delay in its receipt.

Hi David

not the published file - the source file you open in Storyline - the .story file. Then come into the forum and use the grey 'add attachment' button at the bottom of the post.  It won't attach if you try and send via email.

Thanks Wendy

Hi David

I see what you mean.

Do you have SL2?  Reason being it might be a better upgrade process if you can go SL1 --> SL2 --> then to SL360.

If you don't, I'm happy to try and convert it for you.

Thank you

No I don't have SL2. I have another major project that did the same thing, I lost everything. Interesting to see if this works.
Yes, please convert to 2 and then 360.

David Witte
Quality Manager | Monash Imaging | Monash Health t: 03 9594 2850| m: 0402 891 061
e: david.witte@monashhealth.org
www.monashhealth.org | www.facebook.com/MonashHealth | twitter.com/monashhealth

THIS E-MAIL IS CONFIDENTIAL. If you have received this e-mail in error, please notify us by return e-mail and delete the document. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. Monash Health are not liable for the proper and complete transmission of the information contained in this communication or for any delay in its receipt.

Hi David

you'll need to come into the forum and upload the original SL1 file for me. I can't reverse engineer the one you posted above that opens in SL360.

Hi Wendy

SL1 has been removed from my computer. I think I still have the licence code.

I will get back to you soon

Regards,

David

Hi David

just need the original source file the (.story) one that was built in SL1.  You don't need to do anything - you may find the file tagged with 'backup' in the file name.

Hi Wendy managed to track it down

David Witte
Quality Manager | Monash Imaging | Monash Health t: 03 9594 2850| m: 0402 891 061
e: david.witte@monashhealth.org
www.monashhealth.org | www.facebook.com/MonashHealth | twitter.com/monashhealth

THIS E-MAIL IS CONFIDENTIAL. If you have received this e-mail in error, please notify us by return e-mail and delete the document. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. Monash Health are not liable for the proper and complete transmission of the information contained in this communication or for any delay in its receipt.

Hi David

looks like you responded via email and attachments won't display . You'll need to come into the forum and upload using the add attachment button at the bottom of the post.

Sorry Wendy

Can I include another as well for conversion? Cheers

Hi David

I upgraded to SL2 then SL360 - looks to me like it has worked - there may be some tweaking needed of objects . I've attached SL360 file, SL2 file and SL2 backup file for CT_Procedure.

The Monash file when I try and open in SL2 gives me the message it has been created in a newer version of SL.

So I opened it in SL360 but there were no slides in it.  Perhaps it was the upgraded file that hadn't been renamed - sorry I couldn't help with this one.

Thank you so much you have saved me heaps of hours work.

The induction one is interesting. I did the same process for 4 modules in the induction and the 1st module I sent to you has no content whatsoever. The others are OK

Maybe I will try again with another backup file?

Sorry David - getting the same error. 

Do you perhaps have an older version of the original SL1 file that hasn't been upgraded?

Filenames can be issue too - be careful with long names (more than 255) and special characters.  I know your filename doesn't contain those but it's something to keep in mind.

OK please try these

Hi David

here is the Induction copy module - I'm on a slow internet connection so that big module might take me a while to download and upload.

Here you go David - the 'entire course' modules

Hi David 

I'm sorry you've had such trouble upgrading your SL1 files to Storyline360! It's something our team is taking a look at as it's not something we'd expect. The solution in the meantime is to first open in Storyline 2, and then use that version to upgrade to Storyline 360. If you'd like to use the trial of Storyline 2 that'd be an easy way to go about it. 

Let me know if you need anything else, and I included your discussion here in the report file with our team. I'll be able to update you here once we have more information.

Thanks again, sorry to be such a pain

Thanks Ashley, yes a bit frustrating as it has worked previously.

I did download updates just a few days ago

Regards

I certainly understand the frustration, and I'll keep you posted here with any updates. If you need any help with these files in the meantime, don't hesitate to reach out to our Support team here. 

Hi David, 

Thanks for your patience on this one! We fixed some issues that could occur when upgrading Storyline 1 and Storyline 2 projects to Storyline 360, such as blank slides and incorrect text wrapping in the latest update to Articulate 360 released this morning. 

You can launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.