SL2 30 Day Trial
Sep 24, 2014
I am trying the 30 day trial. Every file I try to open I get the same message. "This project is in valid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline". Then nothing. I have several backup files of each one I tried to open.
I have called support and followed their fix files and it's still happening. Has anyone else had similar issues or figured out fixes? Very frustrating.
4 Replies
Hello Jeff,
I see that you currently have a support case open with Miker. I will keep an eye on this case as well to see if he can get all of this figured out for you.
Hi Emily--still in help desk hell. Been going on for 20 days. can't seem to get a solution. I have sent Miker 15 e-mails, we have had a live session on got to meeting--still won;t work. Very frustrated. Any way possible I can talk to someone live in the US. I'm handcuffed. Thank You.
Hi Emily--I meany 10 days--sorry--typo
Hello Jeff,
I do see that your case was escalated within the support team, and they have reached to schedule another web conference. You can reply to the emails that Justin sent from support@articulate.com.
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