SL2 Automatic Smart Quotes Open Quote Problem?

Has anyone else noticed that the open quote doesn't work properly when using it in a sentence within a paragraph? If so, I'll be happy to submit a bug report.  Details:

Begin a new paragraph and begin by typing a quotation mark. The open quote works correctly. Close the quote.

Continue typing along, and insert a quotation mark. It inserts as a closed quotation mark.

This has been consistent for me across the board, new slides, existing projects, numerous fonts, Open Type and True Type.

My "fix" is to press enter, delete and retype the quotation mark, which is now open, and then press Backspace. But I'm missing a lot of these and proofreading shows that to be the case!

16 Replies
Rebecca Fleisch Cordeiro

In case anyone's following this, here's the response from Articulate.

Case #00424277

"We were able to duplicate the issue you reported. We have reported this issue to our Quality Assurance team for their review. I cannot offer a time frame for when or if this issue will be addressed. I would recommend, at this time, to use your work around until our QA team find a workaround."

and as I said above this is my workaround:

...press enter, delete and retype the quotation mark, which is now open, and then press Backspace. But I'm missing a lot of these and proofreading shows that to be the case!

Leslie McKerchie

Hi Yao! I apologize, I missed your question previously.

Are you having an issue that I can look into? I know we had an issue with smart quotes in Storyline 1 that would create extra spaces, but this was corrected in an update. If you are seeing it in the current version of Storyline 2 and it is causing an issue we would want to take a look.

Could you share your .story file here or you are welcome to share here privately.

Yao Shih

No worries, Leslie. I was just wondering if smart quotes is a feature that can be turn off in SL2, like I said I was able to just get straight quotation marks by typing in Notepad first then copy and paste into SL2.

There are times we just want the simple straight quotation marks, not the curly quotation marks.

Thanks!