Has anyone else noticed that the open quote doesn't work properly when using it in a sentence within a paragraph? If so, I'll be happy to submit a bug report. Details:
Begin a new paragraph and begin by typing a quotation mark. The open quote works correctly. Close the quote.
Continue typing along, and insert a quotation mark. It inserts as a closed quotation mark.
This has been consistent for me across the board, new slides, existing projects, numerous fonts, Open Type and True Type.
My "fix" is to press enter, delete and retype the quotation mark, which is now open, and then press Backspace. But I'm missing a lot of these and proofreading shows that to be the case!
You'll be happy to note that I can reproduce this behavior on my end as well. Let me know when you have the bug submitted and I'll make sure to add what I see.
Glad to hear it's reproducible at your end. It's been "bugging" me (ha ha) for quite some time, and I kept thing I'd typed wrong or used a weird font or something...finally tested thoroughly this a.m.
In case anyone's following this, here's the response from Articulate.
Case #00424277
"We were able to duplicate the issue you reported. We have reported this issue to our Quality Assurance team for their review. I cannot offer a time frame for when or if this issue will be addressed. I would recommend, at this time, to use your work around until our QA team find a workaround."
and as I said above this is my workaround:
...press enter, delete and retype the quotation mark, which is now open, and then press Backspace. But I'm missing a lot of these and proofreading shows that to be the case!
Thanks for sharing the update here - and we've linked the forum thread to the report filed with our QA team so that Cleo will be able to update you in the case and we can update the rest of the community in the thread when there is additional information to share.
Hi Yao! I apologize, I missed your question previously.
Are you having an issue that I can look into? I know we had an issue with smart quotes in Storyline 1 that would create extra spaces, but this was corrected in an update. If you are seeing it in the current version of Storyline 2 and it is causing an issue we would want to take a look.
Could you share your .story file here or you are welcome to share here privately.
No worries, Leslie. I was just wondering if smart quotes is a feature that can be turn off in SL2, like I said I was able to just get straight quotation marks by typing in Notepad first then copy and paste into SL2.
There are times we just want the simple straight quotation marks, not the curly quotation marks.
Hi Yao! To further this conversation, there is not a way to turn this off, but the copy/paste from Notepad removes the 'smart quotes' and you can also utilize the Insert Symbol to get the straight quotation mark.
16 Replies
Hi Becky,
You'll be happy to note that I can reproduce this behavior on my end as well. Let me know when you have the bug submitted and I'll make sure to add what I see.
Always Happy to Help,
Adrian
Hi Adrian,
Glad to hear it's reproducible at your end. It's been "bugging" me (ha ha) for quite some time, and I kept thing I'd typed wrong or used a weird font or something...finally tested thoroughly this a.m.
Submitted!
Thanks.
In case anyone's following this, here's the response from Articulate.
Case #00424277
"We were able to duplicate the issue you reported. We have reported this issue to our Quality Assurance team for their review. I cannot offer a time frame for when or if this issue will be addressed. I would recommend, at this time, to use your work around until our QA team find a workaround."
and as I said above this is my workaround:
...press enter, delete and retype the quotation mark, which is now open, and then press Backspace. But I'm missing a lot of these and proofreading shows that to be the case!
Thanks for sharing the update here - and we've linked the forum thread to the report filed with our QA team so that Cleo will be able to update you in the case and we can update the rest of the community in the thread when there is additional information to share.
Tx, Ashley!
I now use Notepad to copy and paste my text into SL2 to get the straight quotation mark results.
I was wondering if there is a way to turn the smart quotation feature off in Storyline 2? Tks!
Glad that this thread was able to assist you as well Yao :)
Thanks Leslie! Is there a way to turn the smart quotation feature off in Storyline 2?
Hi Yao! I apologize, I missed your question previously.
Are you having an issue that I can look into? I know we had an issue with smart quotes in Storyline 1 that would create extra spaces, but this was corrected in an update. If you are seeing it in the current version of Storyline 2 and it is causing an issue we would want to take a look.
Could you share your .story file here or you are welcome to share here privately.
No worries, Leslie. I was just wondering if smart quotes is a feature that can be turn off in SL2, like I said I was able to just get straight quotation marks by typing in Notepad first then copy and paste into SL2.
There are times we just want the simple straight quotation marks, not the curly quotation marks.
Thanks!
Thanks for the update Yao.
Hi Yao! To further this conversation, there is not a way to turn this off, but the copy/paste from Notepad removes the 'smart quotes' and you can also utilize the Insert Symbol to get the straight quotation mark.
Thanks for the confirmation Leslie!
No problem Yao :)
Thank you, we need this for inches and feet. The Notepad++ trick worked for us.
Hello Ellen and welcome to E-Learning Heroes :)
Thanks for popping in to share!
This discussion is closed. You can start a new discussion or contact Articulate Support.