4 Replies
Christie Pollick

Hi, Harri -- Thanks for reaching out and sorry for your troubles! May I ask, are you making modifications to your published output folder? If so, that is not something for which we'd be able to provide support, so if you can share a few more details if you have made alterations, perhaps someone in the community will be able to assist you further. 

Christie Pollick

And on second thought, Harri, the error message you are seeing could be related to the information contained in this article for when Tutorials Are Missing from Articulate Storyline 2 Start Page. Please let us know if that helps, and if issues persist, you may want to consider running through the repair steps listed here, as well.  

Harri S

Hi Christine

Thank you for the reply.

I'm not editing a published output, only trying to edit a .story file that worked fine until a few weeks ago. 

Also I don't think the info about the start page will help as it occurs both when i'm on the work network (and therefore subject to any settings they have in place) and when completely off the network using my personal internet connection at home (and I don't have any firewalls etc).

I will try and 'fix' storyline  in case that's the issue. I'll let you know how it goes.