I am getting this error message when I upload my published course into our LMS. I was using our IE8 browser, but changed to Chrome and same error in both.
I then created a new course with just one slide, one text box same error.
Any thoughts how to fix this?
Error parsing Table of Contents XML document must have a top level element.
I can't think of when I've seen that error before - but did you also try SCORM Cloud? That's the industry standard for testing LMS content and may help identify where the issue is occuring.
I did try SCORM Cloud and have no issues with the course except: "The Sequencing Control Mode 'Flow' was detected on a leaf node, but is only applicable to cluster nodes." But in another spot in this forum, that seems to be mostly a non-issue.
The problem also, is that I created a course with only one single slide with a text box on it. That single slide course also produces this error message (see image above) in my LMS.
Sorry Tracy - wasn't sure if your LMS had a support team you could connect with or a way to further investigate that error message. Maybe you could share a bit more about what LMS you're using so that others in the community could weigh in if they're using the same/experienced similar?
Yes, this is a strange one. I'm reaching out to my network of peers near by as well. We have a very unusual and "specialized" lms (in that they seem to have only permeated the health care system in Ontario (and some of Canada). I'll see if anyone comes up with anything there....my errors do typically stem from the LMS.
If I find a solution I will post it back here for all. Thanks Ashley for trying. Much appreciated.
It's the LMS although I have no solution at the moment.
A colleague tried the single slide course on his version of the LMS and he encounted a totally different error. I then tried it on an updated "test version" of my LMS and it did seem to load. Both the single slide course and the full course.
:-( Sorry to hear it Tracy, but thanks for sharing that update here. If you're able to determine a solution in your LMS, please feel free to keep us posted in case anyone else runs across it.
Update - seems after many hours of work and several days of emails back and forth that the error may have lied in IT changing some files and/or permission levels around that caused files not to be uploaded correctly.
Final testing now, but looks like it may have been solved.
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I uploaded it to Articulate Online and it launched and worked perfectly. Please don't tell me this is yet another LMS error.
Hi Tracy,
I can't think of when I've seen that error before - but did you also try SCORM Cloud? That's the industry standard for testing LMS content and may help identify where the issue is occuring.
I did try SCORM Cloud and have no issues with the course except: "The Sequencing Control Mode 'Flow' was detected on a leaf node, but is only applicable to cluster nodes." But in another spot in this forum, that seems to be mostly a non-issue.
The problem also, is that I created a course with only one single slide with a text box on it. That single slide course also produces this error message (see image above) in my LMS.
Hi Tracy,
I've seen that error at least once before, as I shared here and a link to another thread mentioning it.
Have you reached out to your LMS team about that error message?
LMS team. Hee hee. That's a funny one. I may just have run out of luck.
Sorry Tracy - wasn't sure if your LMS had a support team you could connect with or a way to further investigate that error message. Maybe you could share a bit more about what LMS you're using so that others in the community could weigh in if they're using the same/experienced similar?
Yes, this is a strange one. I'm reaching out to my network of peers near by as well. We have a very unusual and "specialized" lms (in that they seem to have only permeated the health care system in Ontario (and some of Canada). I'll see if anyone comes up with anything there....my errors do typically stem from the LMS.
If I find a solution I will post it back here for all. Thanks Ashley for trying. Much appreciated.
It's the LMS although I have no solution at the moment.
A colleague tried the single slide course on his version of the LMS and he encounted a totally different error. I then tried it on an updated "test version" of my LMS and it did seem to load. Both the single slide course and the full course.
[it's alwasy the LMS] :)
:-( Sorry to hear it Tracy, but thanks for sharing that update here. If you're able to determine a solution in your LMS, please feel free to keep us posted in case anyone else runs across it.
Update - seems after many hours of work and several days of emails back and forth that the error may have lied in IT changing some files and/or permission levels around that caused files not to be uploaded correctly.
Final testing now, but looks like it may have been solved.
Thanks Tracy for the update - fingers crossed.
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