I have a SL2 file - it publishes and runs fine on local browsers, our LMS, and the SCORM test site. Open it with SL3 (latest version) - make no changes and just publish it for LMS - fails to run on our LMS, SCORM test site and will not run locally on Chome, Firefox, IE, or Edge. It just produces the spinning circle on a white background.
Hi Darren. Thanks for those details! Are you able to share your .story file with me for testing? If you need to keep it private, you can share it here.
It looks like Anna is currently testing your file, so I'd wait to hear back from her to see if she may need another example. Thanks for letting us know though, and I did add this as a comment in case she may need another example :)
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Hi Darren. Thanks for those details! Are you able to share your .story file with me for testing? If you need to keep it private, you can share it here.
Does this happen on more than one file?
Hi Crystal,
I just uploaded (Case Number: 01307785 ) and also created ticket with support yesterday Case Number: 01306724
Awesome Darren. Thanks for sending along your file. We'll have a look, and I'll follow the support case as well and post any updates here.
I do have a number of files that likely have this issue.
i just tested another one if you need a second example.
Hey Darren,
It looks like Anna is currently testing your file, so I'd wait to hear back from her to see if she may need another example. Thanks for letting us know though, and I did add this as a comment in case she may need another example :)
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