SL2 Upgrade to 360 Not Publishing!

Mar 06, 2018

Hi everyone!

I've recently upgraded a massive course built in SL2 to 360, but every time I try to publish it, the program produces this screen: 

And crashes. Not sure what to do here... has anyone seen this before? Is the file size too large? Any ideas? 

2 Replies
Renz Sevilla

Hey There!

Sorry to hear you're having trouble publishing to Storyline 360. In your screenshot, it looks like its having trouble after the Cleaning Up Temporary Files steps.

First I would suggest checking out these steps if Storyline 360 hangs or freezes when trying to publish.

If that doesn't work, you can try following these steps to fix Storyline 360 itself for any unexpected behavior. Also, is it possible that you’re working from somewhere other than your local C: drive?  Working from a network drive or a USB drive can cause a few different problems, and you can read more about that here.

If you still have questions or trouble you can contact the support team.


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