I just updated to the latest build from March 5th and my RAM usage is out of control.
When I run SL3 it uses roughly 85MB of memory, once I open up a module it goes out of control, I've observed it go up to 1.5GB and still climbing, the program becomes irresponsive and crashes.
I wouldn't expect that to be happening, especially with the latest update to Storyline 3, as the team has been continuing to increase performance and adjust the memory usage to not cause these issues.
I started a case for you so that you can work one-on-one with our Support engineers. They'll be in touch to walk you through some next steps to gather details and narrow down what's happening.
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Hi Stefan,
I wouldn't expect that to be happening, especially with the latest update to Storyline 3, as the team has been continuing to increase performance and adjust the memory usage to not cause these issues.
I started a case for you so that you can work one-on-one with our Support engineers. They'll be in touch to walk you through some next steps to gather details and narrow down what's happening.
This discussion is closed. You can start a new discussion or contact Articulate Support.