SL360 Crashes During Slide Preview

Jul 15, 2021

Hello all. 

I noticed lately, when previewing my slide.  If I click on the slide to stop the preview.  SL360 would randomly close itself out completely.  The slide is just a couple of texts and a photo.  This is from the latest updates from June 29th.  I will try to revert back to the previous version to see if this will fix the problem.

3 Replies
Leslie McKerchie

Hi Ted,

Thank you for reaching out and sharing what you are experiencing in the latest update. This is an issue that has been reported to our team. I've added this conversation so that we can share updates with you here.

In the meantime, if you select Cancel on the pop-up, you can continue working without the program closing.

Ted Nguyen

ey Leslie, when I do. The program would crash either way. I have an embedded video that is 24 MB and was using SL360 as a shell along with one quiz question. I think that it might be the video size itself that causing the crash. SL360 might not be able to handle the buffering...  But since I reverted one version, I haven't crash yet. Fingers crossed...