I captured a single screen - no movement - and added four seven second dialogs, starting at one second - total duration is 25 seconds. After running for 13 1/2 seconds the slide background disappears and I am left with the remaining dialogs on a blank background. I can't see any settings, or reason, as to why this happens.
Not too sure ... I selected recrd screen, and then ended the recording alost straight away. The actual capture duration was only a second or two. I then added the dialogs ... stretching the end as I added.
I don't see where Stewart ever submitted a support case, so I'm not entirely sure what his issue was. I have seen a similar situation that he described, where the user had remove the screen recording image from the timeline, and therefore it disappeared. The suggestion in her case was:
You may have accidentally deleted the screen recording "object" on the slide. In Articulate Storyline, if you do Insert > Record screen (be sure to click on the lower half of the button), you will see the recordings that you have made on that file. If you click on the image of one of the recordings, it will re-inserts the recording slides into your file. Please try this on your end. The recording slides will then be reinserted and have all the original objects including the missing screen recording object.
6 Replies
Hi Stewart,
Sometimes, the lenght of the capture doesn't match the one of the slide. Have you look at that?
annie
Not too sure ... I selected recrd screen, and then ended the recording alost straight away. The actual capture duration was only a second or two. I then added the dialogs ... stretching the end as I added.
would I be better off doing a screen shot (capture) rather than recording ?
Hi Stewart,
If I only needed a static image I would certainly create an image directly from a screen capture instead of a recording.
It all depends on your needs.
Annie
This is currently happening to some of my projects as well. Has there been a fix for this?
Hi Elena,
I don't see where Stewart ever submitted a support case, so I'm not entirely sure what his issue was. I have seen a similar situation that he described, where the user had remove the screen recording image from the timeline, and therefore it disappeared. The suggestion in her case was:
You may have accidentally deleted the screen recording "object" on the slide. In Articulate Storyline, if you do Insert > Record screen (be sure to click on the lower half of the button), you will see the recordings that you have made on that file. If you click on the image of one of the recordings, it will re-inserts the recording slides into your file. Please try this on your end. The recording slides will then be reinserted and have all the original objects including the missing screen recording object.
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