Slide layers jumbling up when clicking back on the timeline

Hi Michael

can you share the story file or even a couple of slides - easier for someone to help if they can see the setup 

Hi Wendy,

Thanks for getting back to me so quickly. I’ve attached the ASL file.

FYI – I have implemented this update https://community.articulate.com/discussions/articulate-storyline/layers-all-layers-showing-up-on-one-slide-when-i-click-back  – but I suppose this fixes the issue when the users click the previous button, but not when they click back on the timeline

When you say 'click back on the timeline' do you mean you are dragging the seekbar or is this something you are seeing when you are in edit mode?

Yes - i mean when i drag the seekbar backwards.

Hi Michael, this is what I get when I drag the timeline back and forth on the first slide

Try setting the option 'pause timeline of base layer' on each of the layers.  I did this on the first slide - see Peek video if that helps

Hi Wendy,

This has worked, Thanks! I've lost the audio from the base layer though. This audio is what plays throughout the entire sldie. How do i get this back?

Try adding the audio to it's own layer and set a trigger to 'Show layer audio when timeline starts on base layer' or try adding the audio that relates to the layer on the layer

Is there a workaround that doesn’t involve chopping up the base layer audio? My colleague who created this piece is away until the end of next week. If I was to chop/move the animation and audio would be out of sync.

Thanks

Hi Michael, 

I think Wendy's suggestion was to use one layer to play all the audio - and that layer is accessible by the base layer and all the other layers.  That would allow it to play through. Otherwise  you may need to look at breaking up the audio layer by layer to keep things in sync. 

Hope that helps clarify! 

Ah, I misunderstood, apologies.

I’ve put the audio on its own layer but how do you make it accessible by the base layer?

Is it normal that the seekbar goes back to the start when every layer is shown? When I drag it the audio continues to play? It’s almost working, just a few glitches that I’m hoping is a couple of tick options in the settings.

FYI – I’m on the most up to date version of ASL 2. I’ve attached the latest ASL file I’ve been working on. The slide in question is the first.

Thanks

Michael.

Hi there Michael! Thanks for including your updated file. 

Yes, it is normal that the seekbar goes back to the start when every layer is shown when you're using the "Pause timeline of base layer" setting. In other words, each time a new layer is shown, the seekbar timeline reflects the timeline of the new layer, not the base. 

Have a look at the changes I made to slide 1.1 in the attached file. I split up the audio layer-by-layer and set each layer to allow seeking. Will this work for what you're looking to achieve? 

Hi Alyssa,

Thanks for reaching out. Yes it work a lot better this way. The issue we have for our business is that some of the content is quite technical, so we would like to enable the user to revisit certain parts of the content without having to go back to the start.

When a new layer is shown, it only allows a learner to revisit parts within that layer, but no other. This is why i go confused with layers and the seekbar. The original file has the layers all working towards the same seekbar, but when it's dragged back it causing the layer jumbling issue! Not sure what best practice is to be honest?

How do i prevent users skipping the content when using multiple layers? The trigger to allow learners to hit "next" when the timeline finishes activates when the base layer timeline ends, i.e learners can skip through layer 1 and 2.

Thanks

Michael.

Hi Michael

you could set the initial state of the next button to 'disabled' and then set a trigger to change the state of the next button to normal when an action happens eg. timeline ends on the final layer or when media completes - that may work for you