Hi, Kendra -- Thanks so much for sharing your files! Like Walt, I experienced no issues using the NEXT button when I chose "Entire Project" for Preview with your Advancing.story file. I will take a look at the 2nd file you provided, Module_1.story as soon as possible and will let you know my findings shortly.
Hi, Kendra -- Thanks for your patience and I did want to share that I have experienced some difficulties with the NEXT button working while previewing Section 1 of your Module_1.story, so I am going to publish and test in the SCORM Cloud to see if I encounter the same behavior in that environment. Please stay tuned and I will follow up with more details as soon as possible! :)
Hello again, Kendra -- Ok, so as you will see if you click on this link to view your published output via the SCORM Cloud, you will see that the issues with the Next button on the "Certified Buprenorphine Providers in the U.S." slide near the end of Section 1 remains. As it appears to me that the set up on these slides are identical in the Advancing.story file you first provided (which worked properly in Preview) as well as the Module_1.story file (which did not work in Preview or in the SCORM Cloud), I would like to have our support engineers take a closer look for you. I will submit a case on your behalf momentarily, and plan to follow along with their progress.
I'm running into an issue where my slide advances when I preview it through storyline, but it does not recognize the next button when published on 360.
Thanks for reaching out and letting us know the issue you are running into with your project.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
8 Replies
Works for me. Make sure you preview the scene, not just the slide.
I was previewing the scene. Let me attache the whole thing. It's in Scene 1 towards the end. Does it have to do with my menu settings?
Hi, Kendra -- Thanks so much for sharing your files! Like Walt, I experienced no issues using the NEXT button when I chose "Entire Project" for Preview with your Advancing.story file. I will take a look at the 2nd file you provided, Module_1.story as soon as possible and will let you know my findings shortly.
Hi, Kendra -- Thanks for your patience and I did want to share that I have experienced some difficulties with the NEXT button working while previewing Section 1 of your Module_1.story, so I am going to publish and test in the SCORM Cloud to see if I encounter the same behavior in that environment. Please stay tuned and I will follow up with more details as soon as possible! :)
Hello again, Kendra -- Ok, so as you will see if you click on this link to view your published output via the SCORM Cloud, you will see that the issues with the Next button on the "Certified Buprenorphine Providers in the U.S." slide near the end of Section 1 remains. As it appears to me that the set up on these slides are identical in the Advancing.story file you first provided (which worked properly in Preview) as well as the Module_1.story file (which did not work in Preview or in the SCORM Cloud), I would like to have our support engineers take a closer look for you. I will submit a case on your behalf momentarily, and plan to follow along with their progress.
Hello
I'm running into an issue where my slide advances when I preview it through storyline, but it does not recognize the next button when published on 360.
Any suggestions?
Thanks
Melanie
Hi Melanie,
Thanks for reaching out and letting us know the issue you are running into with your project.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
This post was removed by the author
Thanks, Melanie.
I'm taking a look now and will reply to you via e-mail in your support case.
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