Slide not displaying

Jan 13, 2018

I have a slide whose text does not fully display and i cannot find the reason. When i simply duplicate the slide the duplicate projects well. I tried to isolate the 2 slides in anew presentation and there they both display properly.

What can be the reason ? Does Storyline censure my too boring slides ? :)

10 Replies
Wendy Farmer
Philippe JEANTY

I tried to isolate the 2 slides in anew presentation and there they both display properly.

Hi Philippe, sounds like there might be some corruption in the file which sometimes happens.  have you tried creating a new file and importing all the slides from the current file in to see if that works?

If not, upload the file and someone can take a look for you.

Philippe JEANTY

Hi Wendy and thanks for answering again ! Actually i simply duplicated the slide that was not showing properly and deleted the original. It was a puzzle to explain but not very critical. Maybe this is because the file is getting a little big (500MB).

Mostly i was concerned that it might happen when i am presenting and thus missing some of the information i wish to demonstrate,

Philippe JEANTY

Well it happened on a different set of slides. Again trying to import that scene in an new file solved the problem and copying the slides also solved the problem, but this is unerving: it means each time I publish a file I need to check every single line ?

I posted the file here

Look at Scene 48, slides 7 & 8. The second line of slide 7 does not display while the clone, slide 8 does.

Yes i reimported all in a new file!

Wendy Farmer

Hi Philippe

I see what you mean.  I can't say what is causing it but it could be the size of the project.  I wonder if developing the project in smaller chunks and then putting it together at the end might make a difference. Have you tried publishing the entire file and checking the output if it displays could just be happening in preview?

Philippe JEANTY

Ouch i was VERY worried of that answer ! Very many of these slides need to be cross-linked and I need to be able to search over the entire project. I could separate the ANOMALIES section but it is the bulk of the presentation. 

Also the presentation is pretty sluggish when I run the EXE file or when I run it in the HTML versions. This worries me because there is much more to add.

If you develop several module how do you seamlessly merge them ?

thanks Wendy !


Philippe JEANTY

Thanks Leslie, many wise ideas in there indeed. My rule about saving is to save anytime that recreating it's more painful then saving ;), and saving my file takes about 4 minutes. I do have incremental backup but only at the end of the day and I have 4 full backup, network and USB. 

But hopefully there is no insidious corruption where a file looses some function ie playing clips, that i could discover after days off saving a corrupted file. This has not happened yet.

Ashley Terwilliger-Pollard

Hi Ashish, 

I'm sorry to hear that - but I'm here to help! It doesn't appear that there is a reported bug connected to duplicating slides in Storyline 2, so I'd like to gather some more details from you. 

Are you using the latest update of Storyline 2? It would be update 13 as noted here. 

Did you check that you're following along with the guidelines here to prevent odd behavior in your Storyline files? 

Lastly, do you see this in all your Storyline files or this specific one? Are you able to share this .story file with us or send along to our Support Team

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