Slide not Loading Properly
Apr 09, 2020
By
Joshua Nash
Hello Everyone,
I am having issues with a slide not loading. When I preview the slide only, it works just fine. However, when I run through the entire course, or even the scene, every time I get to that one slide, it won't load. Any thoughts on what the issue may be? I have attached to scene so you can see what I am talking about. There are three slides in the scene, and it is the last slide that isn't loading. Thanks for any input you can give.
https://360.articulate.com/review/content/bd4078ec-f004-4113-9916-66f2916e8566/review
4 Replies
You are absolutely correct; that third slide doesn't load. Now you know it isn't a problem with only your machine. If you are interested in ideas as to why it doesn't, your next troubleshooting step is to attach the .story file here so someone can look at it.
Thanks Walt! Here is the .story file. If anyone can take a look at it and throw out some ideas I will greatly appreciate it.
Thanks Walt! Here is the .story file. If anyone can take a look at it and throw out some ideas I will greatly appreciate it.
On the second slide, I put a shape that when clicked , sets Next to normal. That way, you can play each banner on the second slide individually, change Next to Normal and click it. Slide three opens without problems after each banner except the make delivery banner. So I think there is something wrong with those layers. In fact, if you listen to just the first make delivery and click Next, slide three opens. If you listen to make delivery 2, and click Next, slide three won't open. It might be something with the sliders, but I can't see anything that looks out of line with them, so it may be some sort of invisible corruption, which is common enough. I would Duplicate slide two, and place the duplicate outside the progression of the project. Then delete layer make delivery 2 - 6, and reconstruct them one element at a time, and check after each one until you find the problem. It may be that there is a problem on make deliveries 2, and the other layers are usable., or you may have to reconstruct them all.
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