Slide preview screen issue
Jul 14, 2019
Hello,
I am working on a file and all of a sudden Storyline is showing a big red X in the slide preview area on the left-side where all of the slides usually show. See image.
I wasn't doing anything out of the ordinary but a message did come up to send Articulate a message detailing what I was doing that led up to this issue and that it may close. I didn't send anything b/c I just wanted to make sure and save my work before it closed.
I closed the file and re-opened it and it is still showing the big red X.
Any ideas? Thanks in advance.
2 Replies
Hi Kathleen
that sometimes mean your machine is running out of RAM to present the slide content. Trying closing all other applications - reboot your computer and only open SL.
If that doesn’t work, trying creating a new project file and importing your current slides in.
Thank you. I closed down for a little while and then opened back up and it was okay. But this is good to know!
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