Hi all. I have a project that uses the Pause and Unpause Timeline trigger to control user interaction. The timeline pauses until the user enters the correct response. On its own, this works as intended.
I also have a lightbox slide that I want to make available anytime through the course by clicking on an icon. However, in testing, if I open and then close the lightbox, it automatically resumes the timeline.
So it seems like I can't use both of these techniques on the same slide, unless I can prevent the lightbox from triggering the timeline. Has anyone found a workaround for this?
Hi Stefan! Would you be able to share your .story file or a sample course via .story file so that we can take a look at this behavior you are describing?
Sure thing! I've added a 1-slide example that demonstrates the problem.
If you go through the slide by clicking on the image, you can see how I want the slide to function. But then if you click on the lighbox button at the top right, you can see how closing the lightbox breaks the interaction.
Thanks for sharing a copy of your file! I saw the same thing in your file and in a new file I created so it appears that the lightbox function causes the slide timeline to restart regardless of the pause that should still be in play.
I'm going to report this to my team as a possible software bug as I also wasn't able to figure out a way around that behavior.
Thanks for reporting it and I'm sorry it's slowing you down. I'll share an update here once I've got additional information from our team.
That would be great! I've found a workaround for my current project (using layers instead of lightboxes), but it would be nice if we can combine these features once it's fixed.
Sorry to hear that you've run into a similar problem with your lightbox and timeline. I do not have an update to share regarding this issue.
Thanks for bringing this to our attention again. Looks like this was the only report we had. Users are a big piece of how we define bugs and how we tackle them when they occur.
If you have a sample .story file to share with our team, that would be helpful as well.
I am experiencing the exact same problem where the timeline resumes after closing a lightbox, which then plays the audio automatically and it will be problematic to our screen reader users since they have to tab all the way to the pause button. The lightbox contains a slide where users can track their status when they click the tab button on the base player, and I don't want the track progress button within the slide if I can help it.
I'm sorry you've run into this issue as well, and that it's impacting your accessibility setup. I know our team is looking into many improvements explicitly targetting accessibility, so I'm sharing your insight as a part of the existing report we have filed.
We'll keep you posted here as soon as we have any information to share.
11 Replies
Hi Stefan! Would you be able to share your .story file or a sample course via .story file so that we can take a look at this behavior you are describing?
Sure thing! I've added a 1-slide example that demonstrates the problem.
If you go through the slide by clicking on the image, you can see how I want the slide to function. But then if you click on the lighbox button at the top right, you can see how closing the lightbox breaks the interaction.
Hi Stefan,
Thanks for sharing a copy of your file! I saw the same thing in your file and in a new file I created so it appears that the lightbox function causes the slide timeline to restart regardless of the pause that should still be in play.
I'm going to report this to my team as a possible software bug as I also wasn't able to figure out a way around that behavior.
Thanks for reporting it and I'm sorry it's slowing you down. I'll share an update here once I've got additional information from our team.
That would be great! I've found a workaround for my current project (using layers instead of lightboxes), but it would be nice if we can combine these features once it's fixed.
Glad to hear you've got a workaround! I'll keep you posted here if I have any updates.
Hi,
I currently working with Articulate 360 and have exactly the same problem like above (Slide timeline resumes on closing lightbox).
Did you fix this problem?
My current Articulate version is: v3.17.16188.0
KR,
Piotr
Hi Piotr and welcome to E-Learning Heroes :)
Sorry to hear that you've run into a similar problem with your lightbox and timeline. I do not have an update to share regarding this issue.
Thanks for bringing this to our attention again. Looks like this was the only report we had. Users are a big piece of how we define bugs and how we tackle them when they occur.
If you have a sample .story file to share with our team, that would be helpful as well.
I am experiencing the exact same problem where the timeline resumes after closing a lightbox, which then plays the audio automatically and it will be problematic to our screen reader users since they have to tab all the way to the pause button. The lightbox contains a slide where users can track their status when they click the tab button on the base player, and I don't want the track progress button within the slide if I can help it.
Hi Rio,
I'm sorry you've run into this issue as well, and that it's impacting your accessibility setup. I know our team is looking into many improvements explicitly targetting accessibility, so I'm sharing your insight as a part of the existing report we have filed.
We'll keep you posted here as soon as we have any information to share.
That would be great! My workaround is to just display the Progress slide after each content and quiz section.
Good news! We fixed the issue you reported where lightboxes were causing the slide timeline to resume.
Install the latest Storyline 360 update to take advantage of all the recent features and fixes. Here's how.
If the problem happens again, please record a Peek 360 screencast for me, and I'll be happy to help!
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