I have a single slide that just stops working. It worked yesterday, I published course to AR review and slide works correctly. Today after opening the SL file in the updated version the animation stops in the preview & when I published the slide to AR Review. I can share the links to the AR published courses privately...
Just curious, what shapes do you have on that slide? I just encountered the same problem. It turns out double arrows are an example of what is causing a slide to not load. Try deleting an object one at a time and do a test preview to find the culprit.
I will be submitting a case for my specific issue shortly.
I checked on your case, and it looks like you ran into the same issue with the arrows on your slides. Our team is actively working on a fix for that issue now so we'll let you know as soon as we can!
We released a fix late on Friday for the issues encountered in this discussion and a few others. You'll find the Storyline release notes are updated and you can download the latest update from the Articulate 360 Desktop application.
4 Replies
Hi Randall,
I see that you've reached out to our support team as well and shared your file for us to take a look.
Thank you and you should be hearing from someone soon.
Just curious, what shapes do you have on that slide? I just encountered the same problem. It turns out double arrows are an example of what is causing a slide to not load. Try deleting an object one at a time and do a test preview to find the culprit.
I will be submitting a case for my specific issue shortly.
Hi Randall,
I checked on your case, and it looks like you ran into the same issue with the arrows on your slides. Our team is actively working on a fix for that issue now so we'll let you know as soon as we can!
Hi Randall and Brent,
We released a fix late on Friday for the issues encountered in this discussion and a few others. You'll find the Storyline release notes are updated and you can download the latest update from the Articulate 360 Desktop application.
Let us know if you need anything else!
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