Slide Wont Advance on First Click
Jul 17, 2015
I am hoping someone can help me with my issue. When I preview the quiz I built, randomly slides will have difficulty advancing to the next slide on the first click, when clicking the "next button." Some times I have to click up to 5 times just to advance to the next slide. I have double checked all the settings and still cannot determine the problem.
Can someone please help me resolve this issue? I have attached my project.
Thanks!
13 Replies
Hi Kandice,
I think the problem is the "Restricted" player and the timeline. The player won't let you advance until the timeline is finished. If you make the timeline shorter, say 1 second. Then it shouldn't interfere with the next button.
Hi Kandice,
It looks like Cary and I shared the same thoughts with you in this thread.
Thank you for the help! This worked!
Thanks so much for the update and glad that this helped you out!
Hello,
I'm having the same issue. In my course, there is audio associated with the slide. How can I change the timeline to 1 second?
I do not want users to be able to skip ahead in the player.
Hi Janel
if you have audio the timeline will extend to the length of the audio file so you wouldn't be able to shorten to 1 sec.
do you want the user to be able to advance before they have listened to the audio? Are you using a restricted menu?
you could put the audio on another layer and shorten the base layer to 1 sec if that is the behaviour you want
That worked! Thanks, Wendy!
Glad that Wendy was able to assist you here Janel and thanks for popping in with an update.
Hi Wendy...It seemed to work yesterday, now I can't get the audio to play when the slide starts. It is on the 2nd layer and the slide time is 1 second.
Is there a trigger I should be adding to play the audio that is on the 2nd layer?
Hi Janel! Do you have a .story file you'd like us to take a look at?
Sure. However the content is client sensitive so I can not post online. Is there a way I can send to you personally?
Hi Janel!
You are welcome to share privately here.
Looks like I just received your case Janel (00879984) and will be taking a look.
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