Hi StoryLine Community!
I have published an SL2 file to the web (not an LMS). I have tested it with IE and Chrome and found everything working. However I have a client using Chrome that cannot get one of my sliders to work. As she hovers over the slider’s control her pointer changes to a hand (so the browser is recognizing it as a control). But when she click and drags, nothing happens. I have asked her to try many times… making sure that her mouse is precisely centered in the control that she needs to drag.
Here are things I have tested (none of which helped):
· I verified that she is using a desktop machine, and is viewing the interface full screen on a sufficiently large monitor.
· I have verified that Chrome is up to date.
· I have verified that she is not remoting into another machine.
· I want this to work using html5 but *think* she also tried unsuccessfully using Flash
I have looked through several related posts, but haven’t found anything else to try yet. She is a remote user, so I don’t have a test case nearby.
Can anyone suggest some possible problems I might consider? I would really like this to be supported in Chrome using HTML5.