9 Replies
Ashley Terwilliger

Hi Shannon,

I'm not sure I'm running into the same setup you described. I noticed that you had the slide set to update only when released, so perhaps that is what you're seeing? That it doesn't change until it's released on the next point in the slider? 

I tested this out by uploading to Articulate Review, and you can view it here. The latest version published has the slider set to update as it's dragged vs. the version 1 also accessible there set to update once the learner has released it.

Let me know what you think when comparing those two options. If it's still behaving oddly, can you let me know what browser you're viewing this in as well?

Shannon Trine

Thank you Ashley. Both ways seem to create the same end result. I'm at a lost for why this is occurring.

The information transmitted in this email and in any attachments is intended only for the person to which it is addressed and may contain information that is confidential and/or privileged. Any review, dissemination or other use of this information by anyone other than the intended recipient(s) is prohibited. If you have received this in error, please contact the sender and delete the material from any computer. This email neither constitutes an agreement to conduct transactions by electronic means nor creates any legally binding contract or enforceable obligation in the absence of a fully signed written contract. Thank you.

Ashley Terwilliger

Hi Shannon,

Did you mean to include an attachment here to showcase what you're seeing? If you responded via email any attachments won't be posted to ELH, you'll need to click this link to upload your files. 

I wasn't clear on what you were seeing vs. what you'd expect, so maybe you can take a Peek of the problem? You can include the "Share" link here in your reply! 

Shannon Trine

https://360.articulate.com/review/content/9df746f6-ec70-4884-abdd-8c4fb296fc61/review

When clicking and sliding the slider to the first layer, one has to click and drag multiple times to get it to budge and move to the first spot. It appears to only be a problem when moving to the first spot/layer. If I edit the slider to " When Learner Releases" or"Slide is Dragged" the same problem exists.

Walt Hamilton

With the settings the way they are, you need to move the cursor at least to, or maybe even a little past point one on the slider before the thumb moves. In the video, you were giving up and going back for it before you got that far.

Try this sample. You may not like it, as it introduces other design problems, but the thumb does move with you.

Or you could do as Ashley suggest and update as it is dragged.

Walt Hamilton

Bhumija,

If you look at Shannon's video, you will see two problems. The slider was pretty long, with only five steps, and it was originally set to update "when user releases". For the slider to move, the user has to move it at least to the first step, then release it before the thumb will move. Since it was a long slider, many of the users were giving up before they had moved it far enough. The solution was to shorten the slider, to about the width of the picture, or less, and set it to update "when slider is dragged". That makes it more obvious to the user that it has moved, and they can realized that it maybe didn't move far enough.

If this doesn't help, if you can post your .story file here, someone can take a look at it and post a sample in SL2.