12 Replies
Brian Allen

Holly, after publishing are you uploading your files to a LMS or web server to test?

The reason I ask is because some published content will not work correctly if you're trying to play it back from your PC due to Flash Player security.

I was able to publish your file, upload and test and the sliders worked as expected.

Christie Pollick

Hi, Holly -- Thanks for reaching out and sorry to hear of your troubles! Typically, what happens is that when a course is previewed, some of the components do not function as intended because the course needs to be loading into the intended environment as described here. What's unusual is that you are describing the exact opposite... works during preview, but not after upload!

Would it be possible for you to share a bit more about where you are uploading your published output? An LMS or perhaps a website? 

Christie Pollick

Hi, Holly -- Thanks for the additional information, and may I ask if you have yet uploaded the course on the SCORM Cloud, as well? The SCORM Cloud is a really useful tool that helps rule out if the issue is more related to the environment where the course is being loaded, or if the problem lies within the course itself. 

I will publish and test your course in the SCORM Cloud momentarily, as well! In the meantime, you may also find this information to be helpful, as well: How to Troubleshoot Your LMS with SCORM Cloud

Christie Pollick

Hi, Holly -- I appreciate your patience while I tested your file, and if you click here to be taken to the published output how it appears after it's been uploaded to the SCORM Cloud, you will see as Brian reported that the sliders function correctly, and can move either left or right. 

In this case, I would recommend that you reach out to your LMS provider directly and ask for their insights, being sure to note that the course does function as intended when tested via the SCORM Cloud.