Slides Distorting After Publishing

Feb 04, 2016

Hi,

When I publish my content some of the slides are coming out distorted. I tried to re-create the problem on my end but I do not see it. My viewers are saying the slides are distorted and do not allow them to move forward. I have attached an image of what they are experiencing. Has anyone experienced this before? Could it be the web browser?

4 Replies
Steve Flowers

I have seen this in the past. The cause was one of two things in my case:

  • The publish corrupted output. In my case, every user saw the same problem. Re-publishing the file fixed it in this case.
  • Users had accessed one version of the course, I uploaded a new one. When re-launching the course and not clearing cache, conflicts and old files caused display issues.
Christie Pollick

Hi, Heidi -- Thanks so much for sharing your file, and perhaps you might want to consider Steve's suggestions first before running through the repair steps I mentioned earlier.

And also, would it be possible for you to send a pared-down version of your file that only includes a few slides where you are seeing the text overlap? Your published output is going to be a bit to large to test on tempshare.articulate.com as I had hoped. 

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